QUALITY DEPARTMENT

Our commitments

1 commitment: quality products

On www.ruedestableaux.com, we only offer high quality products. Our teams are also striving to integrate more and more new products popular with the general public at prices that are always accessible.

Commitment #2: clear and transparent information

www.ruedestableaux.com has no secrets for his clients. We transparently publish all the information and conditions of our offers and services on our site www.ruedestableaux.com. We are with you in a relationship of trust.

Commitment nº3: a guaranteed return

Because you have the right to change your mind, ruedestableaux.com guarantees you a withdrawal period of 14 days to notify us of your intention to return an item, then an additional period of 14 days to return the product, in good condition and in its original packaging. Upon receipt of the product in our warehouses, ruedestableaux.com you refund the amount of the returned product, within a maximum of 14 days.

Commitment nº4: a permanent contactt

We are committed to answering all your requests for information and to handle any possible complaints as soon as possible. For us, it is important to interact with you transparently. That's why we provide you with an online contact form that our Service Relations handles as soon as possible.

5 commitment: secure and easy payment

Your payments on ruedestableaux.com are still highly secure because we use the most advanced encrypted payment technologies at the moment.

We ensure the same level of security and protection of your bank details, if you decide for example to memorize your details to facilitate your purchases on our site.

6 commitment: absolute confidentiality of your data

We respect the confidentiality of your personal data and we treat them in full compliance with the Data Protection Act of 6 January 1978.

Thus, your information is used exclusively by our internal services and will in no case be transferred or sold to third parties without your prior consent.